It has been an exciting year for Artificial Intelligence (AI)! Advancements has made it easier for local businesses to integrate intuitive features into their workflow. Utilising these opportunities can streamline operations, meaning employees can invest on more important projects.
Despite it being highly popular, it’s important to reflect whether it’s necessary for your company. This blog identifies the crucial steps in successfully adopting AI technology into your business.
1. Familiarise Yourself with Relevant AI Technologies
With there being a wide array of information and resources for AI technology available to digest, taking the time to familiarise yourself can help understand concepts and identify the technology relevant to your field.
For example, spam emails can be filtered through by using Machine Learning to access important emails effortlessly. Deep Learning technology can be used in online chatbots to automatically resolve visitor enquiries.
2. Identify and Prioritise Business Problems
Identifying problems should be ongoing throughout the implementation process. Team meetings are invaluable to identify and prioritise problems to be resolved. Transparency with staff can benefit the company since it can allow them to understand how AI can boost their productivity and for everyone to see the bigger picture.
It’s also good to note Key-Performance-Indicators and Return-on-Investments. Comparing the total costs and benefits can show how beneficial the system is.
3. Assess Internal Capabilities
Evaluating the internal capabilities can help distinguish between what you want to accomplish and what resources you have to achieve these within a given timeframe.
A factor for adopting AI is efficiency; are there enough resources to handle AI technology? Some questions to discuss with your team are; are there enough in-house employees who are skilled in this process, or do I have the budget for the implementation?
4. Start Small and Test Frequently
AI needs to be adapted and integrated to the company’s workflow. A pilot project with a team of AI experts and employees can help gauge the effectiveness of AI integration in real-life scenarios. Once the data is examined, the company can measure the value it has brought and what the limits of AI is, which can then be reported back to the team to ensure transparency is upheld.
This would allow sufficient time to collect feedback and provide insight for management to give the green-light.
5. Build with Balance
Humans have the natural tendency to resist change. If employees aren’t on board, then adopting AI will have less-than-optimal results. Developing a strategy for a smooth transition is key, therefore, a step-by-step guide to help employees get on the right path and get accustomed to the technology is crucial.
Local businesses do not have the resources that larger organisations have to maintain the highest protection in the event of cybersecurity attacks. Balancing your AI capabilities and ensuring sufficient encryption and protocols are in place should be prioritised.
Summary
Adopting AI technology into your workflow can be a transformative step to unlock new opportunities and driving growth in a competitive landscape. From streamlining operations to improving customer experiences; focusing on the bigger picture and having realistic expectations can synergise human and AI technology to drive towards success and meet your goals.
Not sure where to start your research into AI for your business? Speak to one of our experts today about what technology would be best suited for your service.